FAQ

Individual sessions are 50 minutes, 80 minutes or 110 minutes, depending on your treatment plan.

We do not bill insurance directly, so we’re considered “out of network.”

There are many reasons for our status as an out-of-network provider, including a commitment to your privacy, freedom from having to declare a diagnosis, and the ability to design effective treatment plans without limitations.

A special receipt called a “Superbill” can be provided if you wish to claim out-of-network reimbursement from your insurance company. Reimbursement varies across insurance plans, so you should call the number on your insurance card to confirm.

Here are some helpful questions you can ask when you contact your insurance company:

• Do I have mental health or behavioral health out-of-network benefits for outpatient settings?
• What is my deductible? Has it been met?
• How many mental health sessions does my plan cover annually?
• How do I obtain reimbursement for an out-of-network mental health provider?
• What will the coverage amount be per session? How much can I expect to be reimbursed?
• How long does it usually take to receive reimbursement once I’ve submitted my claim?
• Is a referral required by my primary care physician?
• Does my insurance plan cover sessions provided via telehealth?

Just reach out by phone or email! We will then set up a free 20-minute consultation call to explore if we are a good fit.

During the consultation, we will learn why you’re seeking therapy and what you want to get out of it. Then, we will explain our style. If it’s a match, we will set up your first appointment. If not, no worries! We will help connect you to someone who might be a better fit for you.

The number one predictor of successful outcomes in therapy is a positive relationship with your therapist, so it’s important to find someone with whom you work well.

Once we schedule your appointment, that time is reserved in our schedules just for you. If you must cancel, we require 48 hours’ notice. If you do not give the required notice, you will be charged the full fee for the session.

Kaitlyn specializes in working with Minnesota/Wisconsin families seeking to improve family bonds. Whether you want to understand your child’s emotional needs better or strengthen communication between you and your spouse, Kaitlyn will help you feel more connected with the people most important to you.

Angela specializes in working with adult women in all stages and seasons of life who are highly motivated for change, ready to invest in personal growth, and are tired of being stuck in painful patterns of feeling unfulfilled, anxious, and not enough.

Angela does not work with:

• Anyone who is male
• Anyone who is under the age of 18
• Anyone who is in an active state of substance dependence

Kaitlyn does not work with:

• Custody disputes
• Anyone seeking litigation support
• Anyone who is in an active state of substance dependence
• Couples seeking therapy who are actively engaged in domestic violence. Couples counseling is not indicated for this, but individual therapy is. Please DO reach out for individual therapy.

Foundations Policy (online therapy safety notice):

Due to the physical limitations of telehealth, if you are experiencing suicidal thoughts with a plan or intention of self-harm, have recently been hospitalized for mental health concerns, are experiencing psychosis (hearing voices, etc.), or are in severe distress, we will not be the best fit for you. In those cases, in-person therapy with a clinician specially trained to treat your specific needs is necessary and appropriate.

If you are in crisis, please call 911 or go to your nearest emergency department.

First, to get ready for this session, we’ll send you a link to our client portal, which contains the digital documents to sign, including our informed consent, privacy policy, intake questionnaire, and payment authorization forms. If you plan to do online therapy, you will also receive that information in this email.

We will have already had our consultation, so we will come into it with an idea of what you hope to work on. But the intake questionnaire (client history form) will help us gain a little more insight into your history and goals. This way, you can begin where you want [instead of answering random (but necessary) questions], and we will meet you there.

Our goal in the first session is to get to know each other, discuss your goals for therapy, and begin to lay a foundation of trust and comfort. We may ask you some clarifying questions about what’s going on in your world right now, and you’ll have space to ask questions. Then, we’ll dive right in!

Ahhhh… homework! Well, the answer is “yes,” but it’s probably not what you think.

We might have specific suggestions for you but think of homework as a sense of direction or focus between our sessions to maximize your progress. Your growth depends on what you do outside of session.

Angela

Although my practice is in Minnesota, I live in Wisconsin. Fall is my favorite season, with big cozy sweaters and lazy Sundays spent watching the Packers with family.

I love to read, and I’m often reading several books at the same time. I also enjoy writing satire and find it to be cathartic.

I am passionate about women’s rights and gender equality. Continuing to learn and grow from new experiences and lively conversation with inspired people fills my cup.

Kaitlyn

I’m not originally from Minnesota. I was born in Florida and grew up in Washington state. 

Living in Red Wing, I have fallen in love with the summers: cruising on the Mississippi, hiking, swimming, or enjoying a beer with friends and family.

During our Minnesota winters, you’ll find me cozied up with a good movie and my dogs, Bailey and Arlo.