FAQ

Individual sessions are 50 minutes, 80 minutes or 110 minutes, depending on your treatment plan.

We do not bill insurance directly, so we’re considered “out of network.”

There are many reasons for our status as an out-of-network provider, including a commitment to your privacy, freedom from having to declare a diagnosis, and the ability to design effective treatment plans without limitations.

A special receipt called a “Superbill” can be provided if you wish to claim out-of-network reimbursement from your insurance company. Reimbursement varies across insurance plans, so you should call the number on your insurance card to confirm.

Here are some helpful questions you can ask when you contact your insurance company:

• Do I have mental health or behavioral health out-of-network benefits for outpatient settings?
• What is my deductible? Has it been met?
• How many mental health sessions does my plan cover annually?
• How do I obtain reimbursement for an out-of-network mental health provider?
• What will the coverage amount be per session? How much can I expect to be reimbursed?
• How long does it usually take to receive reimbursement once I’ve submitted my claim?
• Is a referral required by my primary care physician?
• Does my insurance plan cover sessions provided via telehealth?

Just reach out by phone or email! We will then set up a free 20-minute consultation call to explore if we are a good fit.

During the consultation, we will learn why you’re seeking therapy and what you want to get out of it. Then, we will explain our style. If it’s a match, we will set up your first appointment. If not, no worries! We will help connect you to someone who might be a better fit for you.

The number one predictor of successful outcomes in therapy is a positive relationship with your therapist, so it’s important to find someone with whom you work well.

Once we schedule your appointment, that time is reserved in our schedules just for you. If you must cancel, we require 48 hours’ notice. If you do not give the required notice, you will be charged the full fee for the session.

Foundations boldly specializes in providing services to women and girls.  We are proud to staff clinicians who are passionate about focusing on the unique challenges and pressures that girls and women face in today’s society.

Angela specializes in working with high achieving adult women who are motivated for change, ready to invest in personal growth, and tired of repeating painful patterns. They have likely had therapy in the past and are finally ready get very honest with themselves so they can live the life they long for.

As a small, niched private practice, Foundations Mental Health Services is not specialized in and does not have the infrastructure for clients who require a higher level of care:

• Clients with severe and persistent mental illness
• Clients with clear and present danger to self or others

Foundations Mental Health Services does not staff forensic psychologists or any therapists specialized in family law matters, therefore we are unable to provide therapy for clients seeking services to support them with the complex challenges associated with:

• Custody disputes
• Litigation / mediation support

*Note for parents seeking services for minor children: Mental health therapists are required to obtain consent for services from each client. In the event of divorce or shared custody we will require custody or guardianship paperwork for anyone who cannot consent to services on their own, such as minor children. To do this, we will need a copy of your divorce decree if you share custody with another parent. Additionally, the other parent will need to be notified and give their consent. Therefore, prior to the first appointment, both parents will need to sign for consent. If either parent opposes treatment, we will not be able to see your child.

Foundations Policy (online therapy safety notice):

Due to the physical limitations of telehealth, if you are experiencing suicidal thoughts with a plan or intention of self-harm, have recently been hospitalized for mental health concerns, are experiencing psychosis (hearing voices, etc.), or are in severe distress, we will not be the best fit for you. In those cases, in-person therapy with a clinician specially trained to treat your specific needs is necessary and appropriate.

If you need to talk to someone immediately call or text the crisis lifeline at 988

Or visit www.988lifeline.org

If you are in crisis, please call 911 or go to your nearest emergency department.

First, to get ready for this session, we’ll send you a link to our client portal, which contains the digital documents to sign, including our informed consent, privacy policy, client history form, and payment authorization forms. If you plan to do online therapy, you will also receive that information in this email.

We will have already had our consultation, so we will come into it with an idea of what you hope to work on. But the client history form will help us gain a little more insight into your history and goals. This way, you can begin where you want [instead of answering random (but necessary) questions], and we will meet you there.

Our goal in the first session is to get to know each other, discuss your goals for therapy, and begin to lay a foundation of trust and comfort. We may ask you some clarifying questions about what’s going on in your world right now, and you’ll have space to ask questions. Then, we’ll dive right in!

Ahhhh… homework! Well, the answer is “yes,” but it’s probably not what you think.

We might have specific suggestions for you but think of homework as a sense of direction or focus between our sessions to maximize your progress. Your growth depends on what you do outside of session.

Yes! Therapy helps us to be better therapists, and it helps us address the stuff that comes up in our own lives. After all, we’re all human. Therapy helps us to be healthier people; ultimately, it helps us help you!